How do I get a catalog?
For our garment catalog, view our Printable Line Sheet under Forms. Or please email us at email@example.com or call us at (305) 640-0400.
We do not offer an applique catalog. Please review the website for all products available.
Are there minimums?
No, however prices vary based on quantity ordered. We have sample, half-a-dozen, dozen, and case pricing:
For appliques, minimums are 6 pcs per style.
How do I set-up a wholesale account?
In order to purchase from us, you must have a state issued Re-Sale Certificate. Please fill out the New Customer Form under Forms and please email us the form and copy of your re-sale certificate at firstname.lastname@example.org or fax it to us at (305) 640-0462. We will contact you within 1-2 business days upon receipt of your fax or email. If you do not hear from us, please call us at (305) 640-0400.
How do I place an order?
We take orders by fax, email OR by phone.
Fax Orders to: (305) 640-0462
Email Orders to: email@example.com or email your order to your sales representative.
Call Orders to: (305) 640-0400
Please set-up an account with us before ordering.
What payment methods are available?
What are your shipping methods?
Our preferred shipping method is UPS, however we can also ship via FedEx Express (using your account number), LTL and Will Call.
What is your return policy?
Please refer to Shipping & Returns for our Returns / Exchange Policy.
We offer an array of high quality garments and exquisite heat transfer designs.
Can I order custom colors and sizes?
At this time we are not accepting custom orders on garments. However, we have an extensive line of styles and colors. Please review our website for all items and color details.
We offer custom rhinestone / rhinestud designs. (Minimums Apply)
Do you offer sample packs?
We do not offer sample packs, however samples can be ordered via fax or email.
What temperature do you use to heat press rhinestone/rhinestud designs?
Rhinestones - Heat Press at 350 degrees for 15 seconds
Rhinestuds - Heat Press at 325 degrees for 15 seconds
*Please note, we do not guarantee the adhesiveness of our designs on garments that are not ours. Please test it on the fabric/garment of your choice before producing bulk orders.